Refund and Returns Policy
At wofmarketing.com, your satisfaction is our top priority. We aim to provide a seamless shopping experience and stand behind the quality of our products. Below, you will find our policies for order cancellations, refunds, and returns.
Order Cancellation
You may cancel any order before it has been shipped. If you need to modify or cancel your order after payment, please contact us within 12 hours of placing the order. Once the order has been shipped, it can no longer be canceled.
Refunds
We offer comprehensive satisfaction guarantees to ensure you shop with confidence. If something doesn’t meet your expectations, you may be eligible for a refund under the following circumstances:
- Full Refund: If you do not receive your order.
- Full Refund: If your order does not arrive within the guaranteed time frame (45 business days, excluding 1-3 business days for processing).
- Full or Partial Refund: If the item arrives but does not match the description.
Note: Full refunds are not available if:
- Your order does not arrive due to factors within your control (e.g., incorrect shipping address).
- Your order does not arrive due to exceptional circumstances beyond our control (e.g., customs delays, natural disasters).
60-Day Money-Back Guarantee
All products purchased from wofmarketing.com are backed by our 60-day money-back guarantee. If you are not satisfied with your purchase, simply contact us at [email protected] or via the Contact Us page within 60 days, and we will refund the purchase price.
Easy Returns
We believe in the quality of everything we sell. If you are not fully satisfied with your purchase, you may return the item for a replacement or a full refund, no questions asked. The only condition is that you must cover the return shipping costs.
Before returning any product, please contact us at [email protected] so we can guide you through the return process. We will work with you to ensure a smooth and hassle-free experience.
Important: Do not send any item back to us without prior authorization.
